A report by cyber security research firm CyberX9 has said multiple vulnerabilities in the system of Vodafone Idea (Vi) exposed the call data records of 20.6 million customers subscribed to the telecom giant’s postpaid services.
According to the CyberX9 report, the vulnerability exposed postpaid customers’ call data records, comprising the time when a call was made, duration of call, location from which the call was made, customer’s full name and address, SMS details comprising contact number to which it was sent, among others.
VI denies data breach!
Vodafone Idea said, “There is no data breach as alleged in the report. The report is false and malicious. Vi has a robust IT security framework to keep our customer data safe.” “We regularly conduct checks and audits to further strengthen our security framework. We learnt about a potential vulnerability in billing communication. This was immediately fixed and a thorough forensic analysis was conducted to ascertain no data breach.
The firm CyberX9 also claimed that the personal data of 55 million people, including those who have left Vodafone Idea and those who only showed interest in getting a Vi connection, was at risk.