Online Payment Cost Increased: Do you often recharge your phone, pay electricity bill or pay PNG bills through online payment apps like Paytm, Mobikwik or PhonePe. If the answer to all these is yes, then this news is of your use and this time you need to pay attention at the time of bill payment. Actually, online payment apps are charging you huge amount in the name of convenience fee instead of bill payment. Maybe you are not even aware of this.
Often people are not able to notice
This because when you pay the bill or do the recharge, due to lack of time or for any other reason, you are not able to pay attention to it and these companies slap you. Vineet Jain, a resident of Delhi’s Laxmi Nagar, paid the electricity bill of Rs 1000 through Paytm, then he noticed that the payment was getting Rs 1020 instead of Rs 1000. That is, paying bills through the app has become expensive. He saw that under the total amount, 20 rupees were written in small letters in the name of Convenience Fees.
To be taken from all customers, this is also not a rule,
if this has happened to you too, then what is this convenience fee? Let us know, as well as know how you can avoid this and how can you do bill payment or phone recharge as an alternative? There is no exact scale of the facility fee charged by the online payment app. It was also clear from some media reports that this should be taken from all the customers, there is no such rule.
What is the convenience fee
Popular payment app Paytm started charging surcharges from mobile rechargers last days. On mobile recharge, it is between 1 to 6 rupees. This charge is levied even when you recharge with a credit card or debit card through the Paytm platform. Similarly, Paytm, MobiKwik and PhonePe are also charging a facility fee in the name of surcharge on other bill payments. In some cases it is also being shown as ‘Platform Fee’.
Payment options to avoid convenience charges
The amount charged in the name of convenience fees has made bill payments or mobile recharge expensive. If you do not want to pay the convenience fee, then you can get bill payment or mobile recharge etc. from other options. For this, you can pay the concerned department by check. Apart from this, no convenience fee is charged on the payment made through UPI, this can also be a good option for you. Similarly, paying the bill through net banking would also be better.